General conditions. The following terms and conditions apply to all our services provided through the website Cilentoguesthouse.com and websites partner. Accessing our website and using our promotion services, you declare that you have read, understood and accepted these terms and conditions. The website and the Services are owned by Hospitality Solution, registered office in Via Pennino snc, Ascea (SA), VAT number 05375250650.
Service mission. Through Cilentoguesthouse.com website and the Services, we offer its affiliated structures a reliable platform and promoting online services that allow small structures to have online visibility and maximize bookings. It also offers its affiliated structures visibility on the best online sales channels and always available service. The travelers can book the accomodations without any registration, easily and securely.
Conditions for Travelers. The traveler acept to pay any booking made through the website and the Services in accordance with these terms. In order to confirm a reservation will be required at the traveler a first payment (as a deposit) through our online payment system. The final payment will be due directly to the appartement at check-in. The Traveller who make a reservation through the Website and the Services has a direct contract with the accomodation. Our agency is not part of these agreements.
Cancellation policies. Low season: for cancellations made within 15 days from the date of check-in the traveler pays a penalty of the 30% of the total reservation price. High season (July and August): for cancellations made within 30 days from the date of check-in the traveler pays a penalty of the 30% of the total reservation price. If, for unforeseen reasons not attributable to the structure, an accommodation already booked result unavailable, the Traveller will be reimbursed of any sums paid and he will receive an email with an alternative accommodation and other related information.
Conditions for affiliates. The affiliated propriety must take care of reception in accordance with conditions specified in the reservation. If the structure is no longer available in a given period, must promptly inform us by email blackout dates, being held solely responsible for overbooking. For every confirmed booking through the site we charge to affiliated property a service charge. The structure has an obligation to charge the Traveller the total cost of the booking including the cost of the service. After confirmation of each reservation we share with the property’s name, last name and the contacts of the Traveller.
Disclaimer. Subject to the limitations set out in these terms and conditions and to the extent permitted by law, we shall only be liable for direct damages actually suffered due to an attributable shortcoming of our obligations in respect to our services. We not participate in the contractual relationship between the structure and the Traveller. However and to the extent permitted by law, neither we nor any of our partners and employees, representatives, affiliated companies, distributors, affiliate partners, affiliate partners shall be liable for or any (personal) injury, death, property damage, or other damages, losses or costs suffered, incurred or paid by you, overbooking, strike, force majeure or any other event beyond our control.
Jurisdiction. These terms and conditions are subject to Italian law. In case of dispute arising from these conditions it will be referred exclusively to the Vallo della Lucania Forum.